The Different Types of Business Phone Systems That Are Used Today

Did you know that 77% of consumers believe that a professional phone answering service is the quickest way to answer your queries?

Each time a prospective client calls your business, you have an incredible opportunity to make an excellent first impression and build loyalty for your business.

But if your receptionist has a tinny voice and doesn’t handle calls gracefully, you could lose your customer forever. You can use different business phone systems to give your business a stellar front line.

If you’re unsure about picking a system or the different types of business telephony, keep reading. We’ll explain everything you need to know right here.

VoIP

VoIP systems are quickly becoming the most popular choice for businesses, as they offer several advantages over traditional landline systems. For one, VoIP systems are far more affordable than landline systems, as they use an Internet connection instead of phone lines. Additionally, VoIP systems offer features not available with landline systems, such as making video calls and using VoIP apps on mobile devices.

PBX

PBXs are the most common type of business telecom equipment. They are expensive to install and maintain but offer many features and flexibility. Read below for the two types of PBX systems.

On-premise PBX

It is where the PBX system is installed at the business premises. It is then connected to the PSTN (Public Switched Telephone Network) and the business’s VoIP (Voice over IP) network.

This commercial phone system is very reliable and offers many features and flexibility. The downside is that it can be expensive to install and maintain.

Cloud-based PBX

Another type of business phone system is the cloud-based PBX. It is where the PBX system is hosted by a service provider and is accessed by the business over the internet.

The advantage of this type of system is that it is much cheaper to set up and maintain. The downside is that it can be less reliable and offers fewer features than an on-premise PBX

Cellular

For a small business owner that is always on the go, a cellular phone system might be the best option. This type of system uses a network of base stations to connect calls. It is typically more expensive than a landline system, but it gives employees the flexibility to work from anywhere.

With this system, businesses can use their existing cell phone plans and extend them to include business lines. The downside to cellular is that it is not as reliable as a landline and does not provide the same features, such as caller ID and call.

Choose the Type of Business Phone Systems for You

The types of business phone systems have changed and evolved. Many business phone systems are used today, such as VoIP, PBX, and Cellular. The type of business phone system right for your business will depend on your specific needs and budget.

To find the perfect business phone system for your business, contact a reputable phone system provider today.

Found the information in this article helpful? Keep exploring the rest of this blog for more valuable business tips.