Generali Global Assistance has a 27-year track record of customer satisfaction, and a great reputation for good customer service. It makes the process of selecting a plan easy, and its purchase guide is very useful for making an informed decision. In addition, it offers many useful features, including delay coverage and sports equipment coverage.
Standard plan
Generali Global Assistance offers three basic travel insurance plans: Standard, Preferred, and Premium. The Standard plan is aimed at US travelers and covers trip cancellation and interruption, medical and dental coverage, and 24-hour assistance services. The Preferred plan adds sports equipment coverage and is designed for international travelers.
The company offers award-winning customer service and in-house claims processing. The company is also accredited with the Better Business Bureau. The Better Business Bureau has received more than 500 complaints related to Generali, but most relate to the claims process. Generali also has a high rating on TrustPilot, with 2.8 out of five stars. AM Best also rates Generali Global Assistance highly. The company has an A+ long-term issuer credit rating and an A-plus financial strength rating.
The Preferred plan comes with enhanced coverage options and a special service to help travelers deal with identity theft. This service includes assistance with canceling credit cards and resolving fraudulent activity. This plan also includes emergency medical assistance and baggage coverage. Moreover, it covers pre-existing conditions.
Preferential plan
Generali Global Assistance is a full-service travel insurance provider that offers a wide range of travel protection plans. The company has been in the travel insurance business for over 25 years and has built its travel protection plans to suit the needs of a wide variety of travelers. You can find a full list of its travel protection plans on its website.
The company has three main plans: the Premium, Preferred, and Standard. The Premium plan is considered one of the highest-end plans and offers coverage for pre-existing conditions. It also comes with a few limitations and requires you to buy the plan before the final payment date. You should check the details of each plan before buying it.
Standard plan with sports equipment coverage
Generali Global Assistance offers several types of travel protection plans, including its mid-tier plan, which includes sports equipment coverage. These plans vary in terms of coverage, features, and prices. The company’s website has a comparison tool that lets you compare each plan side-by-side. Each plan includes different levels of medical assistance and other features.
Preferential plan with delay coverage
The Generali Global Assistance Preferred plan offers enhanced coverage and special coverage for sports equipment and delayed baggage. This plan provides the most comprehensive coverage and is ideal for pricier trips. It includes trip cancellation and interruption reimbursement of up to 175%, $250,000 medical coverage per person, and $2,000 in baggage coverage.
CSA is a former Generali company, which is now one of the biggest providers of travel assistance coverage. They have an excellent customer service record and an easy-to-navigate website. While Generali has a good customer service record and some attractive extra benefits, their coverage is less than adequate in certain areas, and other better options are available for the same price.